Returns & Exchanges
At Cradiac Sports, we are committed to your peak performance and offer a hassle-free 30-day return policy for all unused sports gear and apparel. If your equipment doesn't meet your expectations, we ensure a smooth exchange or refund process to get you back in the game.
Initiate Your Request
Log into your Cradiac Sports account and navigate to the 'Order History' section to select the items you wish to return and receive a Return Merchandise Authorization (RMA) number.
Pack Your Equipment
Securely place the items in their original packaging, ensuring all tags, manuals, and protective inserts are included to maintain the product's eligibility for a full refund.
Ship the Package
Affix the prepaid shipping label provided via email to your package and drop it off at any authorized courier location or schedule a pickup through our portal.
Quality Inspection & Refund
Once our sports gear specialists inspect the returned items for quality assurance, we will process your refund or dispatch your exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing